Consent to Personal Data Processing

1. General information

This document sets out the terms on which an individual (the “User”, “you”) consents to the processing of personal data by the operator — an individual entrepreneur operating under the BatumiTrips brand (the “Operator”) — when using the website batumitrips.com.

2. When consent is given

Consent to the processing of personal data is deemed given at the moment you take one of the following actions:

• Filling in and submitting the “Get in touch” contact form.
• Submitting a tour request.
• Sending a message via messengers (Telegram, WhatsApp) linked on the Website.
• Continuing to use the Website after reading this document.

3. Data processed

You consent to the processing of the following personal data:

• Name (or the alias entered in the form).
• Phone number.
• Email address (if provided).
• Message content (the text of your inquiry or request).
• Technical information: IP address, browser and device data.

4. Purposes of processing

Consent is given for the following purposes:

• Processing your request and responding to questions about travel services.
• Preparing a personalized tour offer.
• Informing you about changes to tours and special offers (only with your explicit consent to receive mailings).
• Improving the quality of service and the functionality of the Website.

5. Methods of processing

Personal data is processed in the following ways:

• Collection, recording and organization in the Website’s database.
• Storage on secure servers.
• Use for contacting the User (phone call, messenger message, email).
• Anonymization and aggregation for statistical analysis.
• Deletion upon expiry of the retention period or at the User’s request.

6. Duration of consent

Consent is valid from the moment it is given until it is withdrawn by the User, but for no longer than 2 (two) years from the date of the last interaction with the Operator.

7. Withdrawal of consent

You have the right to withdraw your consent to the processing of personal data at any time by sending a request:

• By email: info@batumitrips.com with the subject “Withdrawal of consent”.
• By phone: (+995) 591 927 262.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. The Operator undertakes to delete personal data within 30 calendar days of receiving the request, except for data that must be retained by law.

8. Disclosure of data

Personal data may be disclosed to third parties solely for the purpose of fulfilling the User’s request (travel service partners) and in cases provided for by the laws of Georgia. For details, see the Privacy Policy.

9. Liability

The Operator is responsible for the security of personal data in accordance with the Law of Georgia “On Personal Data Protection” and the applicable provisions of the GDPR. The User is responsible for the accuracy of the data provided.

10. Contact information

For any questions about the processing of personal data:

• Email: info@batumitrips.com
• Phone: (+995) 591 927 262
• Address: Batumi, Georgia